Toll Free - U.S. Only: (888) NEI-PARTS (634-7278)
International: (909) 591-5885
Fax: (909) 627-3391
Shopping cart/website questions or comments.
Nationwide Electronics, Inc.
1242 E. Lexington Ave.
Pomona, CA 91766
For the best results, put in the manufacturer part number. Some parts have prefixes
to help you find the part. For example, Hard Disk Drives usually start with "HDD"
and Mounted Circuit Boards start with "MCB". Electrolytic capacitors start with
"105-". For example, a radial miniature electrolytic capacitor would have part
If you can't find what you're looking for, we just might have it. Contact
us any time to find out!
TERMS & CONDITIONS
Visa/MasterCard Accepted Worldwide
Provide The Following Information:
Name As It Appears On Card
Billing Address Of Card Statement
(International shipments can only be sent to this address)
*Validation Code - Found on the back of the card, in
the signature strip area, immediately following the last four digits of your credit
card number. Usually a 3 or 4 digit number.
COD - Company CheckTelephone number
No personal checks. COD is only available for U.S. shipments to US companies.
If first time order, you must fax over front and back side of a voided check to
909-627-3391. Provide bank phone number and contact person. There will be a $25.00
service charge for any returned checks, for any reason, in addition to any legal
fees, should action be needed to collect monies due NEI.
Bankwire or T/T
All international shipments must be prepaid prior to shipping. There is a bank
fee of USD$60.00 for any international bankwires, T/T or checks and $20.00 for
domestic. We encourage you to use Visa or MasterCard.
You may prepaid your order by sending a cashier's check, money order, personal,
company or certified check. DO NOT SEND CASH. All orders paid with cashier's check,
money order or certified check will be processed the same day it is received.
Orders with personal or company checks will be held until the check clears. Please
make sure you include enough money to cover the cost of the goods, plus all applicable
shipping and handling charges. Call to confirm the total amount. Should there
be any underpayments, the order shall be shipped to you COD for the balance due.
Our terms are Net 30 days for approved accounts. Please check with your account
executive for credit application. Personal guarantee is required. NEI reserves
the right to terminate open accounts at any time. Past due accounts will be put
on COD basis and charged a late payment charge of 2% per month. Accounts automatically
are placed on COD basis if the account exceeds 30 days from date of purchase.
UPS Service - US Only
All goods are FOB Pomona CA
UPS Charges (Up To 1 lbs.)
Ground (Within 7 Working Days) $6.00
Orange (3 Working Days) $9.75
Blue (2 Working Days) $14.00
Red (Next Working Day) $35.00
*Please add $4.00 for residential shipments (All residential
shipments require signatures)
Federal Express - US Only
Contact your account executive for rates
FPO - Priority Overnight (Before 10AM Delivery)
FSO - Standard Overnight (Next Day Delivery)
FXE - Economy (2 Day Delivery)
FX3 - Saver (3 Day Delivery)
The charge for shipping/handling is only for the delivery to your country. You
are responsible for any and all additional charges to clear the package into your
country and local delivery charges, should any apply. All taxes, customs duties
and additional charges are your responsibility. Should you refuse the shipment,
you will be charged for all costs incurred for the return of this shipment to
us, in addition to the cost of delivery to your country.
We have found the most economical method is via US Postal Service for all international
shipments. Contact your account rep for actual cost.
Express Mail - Includes insurance against loss or damaged shipments.
Global Priority - No insurance, and buyer assumes all responsibility for loss
or damaged shipments. You must agree to this before we can ship this method.
Parcel Post/Airmail - No insurance, and buyer assumes all responsibility for loss
or damaged shipments. You must agree to this before we can ship this method.
Other International Carriers
FXI - Federal Express International
DHL - Worldwide Service
ARI - Airborne International
You are responsible for providing us with your proper and correct address. In
the event you provide us with an incorrect address, or incorrect postal code,
it will delay the shipment, in addition there will be an additional USD$7.50 charge
that will be charged to your credit card upon notification by UPS that the address
or postal code was incorrect. If your package is returned to us, you will have
to pay an additional freight charge to have it delivered again. Should you refuse,
you will be billed a restocking fee of 25% (Special order items, do not apply,
as they are non-cancelable, non-refundable), plus the freight cost. TO AVOID THIS
PROBLEM, PLEASE RE-VERIFY YOUR ADDRESS BEFORE SENDING US YOUR ORDER.
All claims or requests for returns, must be made within 48 business hours. Returns
with authorized "RMA" numbers must be received by NEI within 10 days from issuance
date. If the package is received damaged, customer shall keep the original packaging
and call carrier for an evaluation of the damaged shipment. Customer shall be
responsible for notifying freight company. All returns to NEI must be accompanied
by an RMA number on the outside of the package, or it will be refused. Call your
account rep for an RMA number prior to returning any goods. Have your invoice
number handy, along with a detailed report of the problem.
A 25% restocking charge will be charged on returns due to customer error.
Orders will be shipped at no additional charge if the shipping error is caused
by NEI. Double freight charges will be collected for any packages returned to
NEI because it was undeliverable or due to customer's error or absence. A $7.00
charge will be imposed if a wrong address or zip code is given to NEI.
All goods sold are with manufacturer's warranties against manufacturer's defects.
As manufacturer has no control over troubleshooting or technical capabilities
of technicians; proper ESD handling of semiconductors; or if existing problem
was properly diagnosed and corrected prior to installation of new component, all
claims for defective semicondutors must be determined by manufacturer. Upon receipt
of the part/component, NEI shall return it to manufacturer for final determination.
In cases where the manufacturer has determined that the goods was damaged due
to technician/customer error, no replacements will be made. Should it be determined
that the product is a manufacturer's defect, it will be replaced only. No refund
or exchange will be given. In the event the customer requires an immediate replacement
part prior to the manufacturer's determination, NEI will ship out and bill customer
for the part until the final determination is made. Note: In most cases regarding
semiconductors, it is determined that customer error occurred from improper handling
or diagnosis of the problem prior to installing new component.
Any item not in our current inventory can be special ordered. Special order items
are non-cancelable, non-refundable and we require a signed non-cancelable, non-refundable
agreement before we can order the item. We also require prepayment via credit
card at time of order. Should the item be defective, NEI shall return for an exchange
As NEI, the seller acts only as the distributor of its products, it gives no warranties
or guarantees. Our liability is limited to a refund of the purchase price or an
exchange of the individual item only, should it have a manufacturer's defect.
Sale price may not be reflected in the shopping cart. If the price is different,
please contact us for correct pricing.
NEI assumes no responsibility for typographical errors. All prices, terms and
conditions are subject to change at any time without prior notice. Specials advertised
are subject to quantity on hand and expiration dates listed. No backorders will
be taken on any specials.
NEI makes all efforts to be as competitive with pricing as possible. Should you
have a lower price or need to meet a target price, please contact your account
executive and we will make every attempt to meet your price. Please note that
in a lot of cases, our prices are for original components, and not replacements
Should you have a contract to refurbish products and will be requiring larger
quantities of components, please contact us for volume discount pricing.
All logos and brand names listed are registered trademarks of their respective